|
|
| What's New? |
 |
|
| Specials |
|
|
|
|
|
|
|
| Conditions of Use |
 |
|
 |
The company Fashion Room di Ricci Gianfranco & C - VAT Registration and Tax Code no. 03627120482- with registered office at Via dei Palchetti, 3/3a Firenze (FI) Italy is the holder of the website www.fashionroomshop.com
Definitions
In accordance with what is set out below, the definitions stated below shall mean the following:
CUSTOMER: A party that, in any capacity, sends Fashion Room di Ricci Gianfranco & C a purchase order for products sold via the WEBSITE.
CONSUMER: The individual who, in relation to the contract, acts for purposes that cannot be related to the commercial, professional or business activity that may be performed.
CONTRACT: The web sale contract, as described and governed by Leg. D. 185/99 drawn up between Fashion Room di Ricci Gianfranco & C and the CUSTOMER.
WEBSITE: The Internet website www.fashionroomshop.com through which the sale of products is carried out by Fashion Room di Ricci Gianfranco & C
1. Introduction
The commercial relations between the company Fashion Room di Ricci Gianfranco & C (hereinafter referred to as “supplier”) and its customers (hereinafter referred to as “customer”) are regulated exclusively by the following conditions of sale. They exclude any other agreement, unless made in writing, signed by the customer and by our commercial personnel. These regulations are valid for all purchase orders, regardless of the way in which they are sent.
2. Conclusion of the Contract and acceptance of the General Conditions of Sale
The Contract must be understood to have been drawn up between Fashion Room di Ricci Gianfranco & C snc and the Customer with the acceptance, even solely in part, of the order by Fashion Room di Ricci Gianfranco & C snc made by means of the methods stated in paragraph 5 below. Whenever the Customer makes an order to purchase products via the WEBSITE, he/she declares and confirms that he/she has read carefully all the instructions given during the purchase procedure and fully accepts the General Conditions of Sale and payment set out in this document. In fulfilment of arts. 3 and 4 of Leg. D. 185/99 on web sales, the Customer who makes the purchase as a Consumer is obliged, once the purchase procedure has been completed, to print and/or save on hard disk, according to his/her preference, and in any event to keep this document containing the General Conditions of Sale. In no case shall Fashion Room di Ricci Gianfranco & C snc be liable for claims of damages or compensations by the Consumer, and it shall also be exempt from any contractual or extra-contractual liability, directly or indirectly, for direct or indirect personal injury or damage to property arising from non-acceptance, even solely in part, of an order.
3. Liability
The supplier is no liable for any damage or loss, direct and/or indirect, resulting from the sale of goods and services offered in the catalogue published on the website www.fashionroomshop.com or for delay in and/or failure to deliver the product, or for the goods corresponding to the specifications published on the website, or for any other incident not directly attributable to the supplier itself.
4. Technical Information
The technical information included in the website www.fashionroomshop.com is obtained from the technical sheets published by the retailers and by the producers of the goods included in our catalogue. Therefore, the supplier reserves the right to change/adapt the technical information and size of the products on the list, based on any information received from the producers, with no prior notice.
5. Orders
Orders are accepted solely and exclusively in writing, by fax, or via the Internet. The Customer who sends orders via the internet will, at the end of the procedure, receive an e-mail confirming receipt, stating the number given to each order. In the case where, after the Customer has sent the order, the order number does not appear after twenty-four hours, the offer shall be understood not to have been accepted, for all legal purposes, as well as for accounting and administrative reasons or due to product unavailability.
6. Prices
All prices given on the websites are prices given inclusive of VAT (where not expressly stated). Prices and promotions may be changed at any time, with no prior notice.
7. Product availability
In the product list published on the supplier’s website, the availability of the products on offer is shown updated in real time. Since access and the possibility of placing orders ”online” change product availability in real time, the supplier does not guarantee the certainty of assigning the goods ordered.
8. Risk and ownership
The goods are sent, carriage paid, charged on an invoice of related costs. On receiving the goods, the Customer must check that the items are intact and that they correspond in quantity and quality with what is stated on the transport document (Accompanying Invoice). If there is a discrepancy, it should be stated on the same transport document, a copy of which must be given to the carrier, and confirmed to the supplier on fax number: +39 0574 623112 or by registered letter with a/r. Even if the pack appears intact, the shipment should be checked as soon as possible and in any event no later than 7 (seven) days from receipt. Any irregularities that cannot be found during the check at the time of receipt of intact packs should be reported in writing by fax to: +39 0574 623112 or by registered letter with a/r within 7 (seven) days from receipt. Any report that reaches the supplier after this period may not be taken into account. For all declarations, the Customer is fully responsible for the wording of the same. In the case where the goods are sent with insurance, on the instructions of the Customer, the risk must be deemed to be the responsibility of the courier service, from delivery of the goods to the carrier from its own stores.
9. Payments
The goods supplied should be paid for by means of a Credit Card or paypal
Fashion Room di Ricci Gianfranco & C snc at its own indisputable discretion, reserves the right not to proceed to dispatch the goods, even after having accepted the order, to those customers who are out of credit, in debt, or subject to legal action.
10. Right to cancel orders
The Customer may request cancellation of the order and the supplier may accept its cancellation, confirming it in writing to the Customer. The Customer is not granted the right to cancel the order in the case where the goods have been expressly order by the supplier from its own Suppliers and the latter, in turn, do not accept cancellation of the order.
11. Goods Return
Application should be made in writing to return the goods to the supplier, stating the reasons for the application itself, quoting the invoice details. The goods should be returned following authorisation and allocation of the “return number”, by means of a RMA procedure published on the website, signed and sent by fax .The goods to be returned should be in perfect condition, in their original pack and sent carriage paid to our store, quoting on the document the allocated return number.
12. Complaints
Any errors in dispatch or material missing should be reported, in writing, according to the methods and terms stated under the paragraph "Risk and ownership".
13. Guarantees
Purchasing material from the supplier means accepting in full the guarantee conditions provided by the producer, that may not the same as the wish of the supplier itself. The Customer, therefore, is aware that the goods purchased shall be guaranteed by the producer and under the conditions set out thereby, and thus accepts without reservation all the methods of provision of the producer’s guarantee, including with reference, merely by way of example, to the guarantee administrator if different from the supplier.
14. Copyright
All rights reserved. Texts, pictures, graphics, sound files, animation, video and their layout and adaptation on the website are subject to the laws on intellectual property and protected by copyright and by intellectual property rights. These objects cannot be copied for commercial use or for distribution, nor can they be altered, published, copied or used on other Internet websites. This website may also contain pictures covered by third-party copyright.
15. Exclusion of concessions
We have tried to create an innovative website that we hope will please its users. We trust they will understand that we must protect our intellectual property, including patents, registered trademarks and copyright. It is therefore expressly stated that this website does not grant any concession over our intellectual property or over third-party intellectual property.
16. Hyperlinks
You can find on the pages of the Fashion Room di Ricci Gianfranco & C snc website hypertext connections (Hyperlinks) with other websites, designed to provide our users with a better service. Fashion Room di Ricci Gianfranco & C snc is in no way responsible for the content of the websites that users may access through the website itself. The existence of a Hyperlink to another website does not, however, mean approval or acceptance of responsibility by Fashion Room di Ricci Gianfranco & C snc for the content of the new website accessed, including in relation to the policy adopted for personal data processing, as well at its use. The use of these website is, therefore, the User’s sole responsibility.
17. Liability for defects of description or quality
The information given on the website www.fashionroomshop.com is solely for general information purposes and, depending on the circumstances, could be deficient, incomplete or inaccurate. Fashion Room di Ricci Gianfranco & C snc is in no way liable for the above-mentioned circumstances or for the harmful consequences, whether direct or indirect, that may arise from the use or impossibility of use of the information given on the website.
18. Other liabilities, Viruses
While doing everything in their power to keep the website virus-free, Fashion Room di Ricci Gianfranco & C snc cannot guarantee that it is virus-free. For his/her own protection, the User should do everything necessary to guarantee appropriate security measures and use an antivirus programme before downloading information, software products or documents. The User should do everything reasonably possible to activate suitable security measures, and also use an antivirus programme in order to ensure that no virus is uploaded on to the website www.fashionroomshop.com
19. Conditions
The conditions contained in this document may be changed, without prior notice, and shall be valid from the date of publication.
20. Right to Withdraw
Under the terms of art. 5 of Leg. D. no. 185/99, the Customer who qualifies as a Consumer is freely and unconditionally entitled to withdraw from the contract, with no penalty, within the period of 10 (ten) working days from the date of receipt of the goods. In order to exercise the right in question correctly, the Customer should send Fashion Room di Ricci Gianfranco & C snc at Via dei Palchetti, 3/3a 26, Firenze (FI) Italy, within the period stated a registered letter with return receipt or by telegram or fax, subsequently confirmed by registered letter with return receipt sent within the next 48 hours, also stating bank details for recrediting the sum; non-observance of the formalities and the terms stipulated will lead to the impossibility of exercising the right in question. Once the letter relating to exercising the right of withdrawal has been received, Fashion Room di Ricci Gianfranco & C snc. shall contact the Customer to inform him/her of the methods for proceeding to returning the goods, if already delivered, that should be carried out without delay in a period of 10 working days from the date of receipt of the letter of instruction for returning goods. No later than 15 days from receipt of the goods returned, Fashion Room di Ricci Gianfranco & C snc shall proceed to credit the sum received by bank transfer with the bank details stated by the Customer, deducting, by law, the costs of transport relating to the return, unless paid directly by the Customer, and any costs for restoring the original pack, if damaged. As set out in art. 5, paragraph 3 and art. 7 of Leg. D. no. 185/99, exercising the right to withdraw does not include the following:
The supply of custom-made goods or clearly personalised or that, by their nature, cannot be reshipped or are in danger of deteriorating or perishing quickly.
The supply of sealed audiovisual or software products, opened by the Consumer.
The supply of newspapers, periodicals or magazines.
Service provision contracts relating to accommodation, transport, catering, leisure activities, when at the time of concluding the contract the supplier promises to provide these services on a certain date or within a set period.
It is impossible to withdraw only in one part of the product purchased. The Product purchased should be returned in its original pack including packaging, any accessory parts of the article and documents (instructions, batteries, cables, etc.) and must not be damaged other than by transport, on penalty of forfeiture of the right to withdraw. The Product should be correctly packed in a second box, thus avoiding damage to the original packaging, affixing adhesive labels or tapes. The Consumer is responsible for the product until it is delivered to Fashion Room di Ricci Gianfranco & C snc., unless it is returned by courier or messenger assigned directly by Fashion Room di Ricci Gianfranco & C snc.. In the case where the article returned by carrier assigned directly by the Customer is damaged during transport on return, Fashion Room di Ricci Gianfranco & C snc shall notify the Customer, within 5 working days from receipt of the article, of what has occurred so as to allow the Customer to protest to the carrier chosen by the former in this regard and implement the related compensation and/or indemnity procedures, and shall arrange to make the article available to the Customer in order to return it, and the request to withdraw shall be cancelled. In any event, Fashion Room di Ricci Gianfranco & C snc shall be in no way liable for damage and/or loss of the goods returned with uninsured shipments. On receipt of the goods at the store, Fashion Room di Ricci Gianfranco & C snc. shall check the goods to confirm that they are intact; if they are damaged for reasons other than transport, or without the original pack, including the internal packaging, or still without accessory parts forming part of the article delivered (instructions, batteries, cables, etc.), it shall duly notify the Customer making exception of the forfeiture, for this purpose, of the right to withdraw, and proceeding to return the article to the Customer, charging the latter with the resulting shipment costs.
21. Privacy
Under the terms of art. 13 of Leg. D.. 196/2003, the personal data given by the Customer are collected by electronic means, in hard copy and processed by means of manual, computer and electronic processes; these data shall not be divulged to other parties except to companies directly connected with Fashion Room di Ricci Gianfranco & C snc ,to couriers and messenger companies for the requirements related to the delivery of the goods, and to Organisations and Bodies for the sole purpose of being able to send the e-mail relating to the payments collected. The data supplied by means of the request form shall be processed in order to meet the Customer’s express requirements and to comply with the legal obligations connected with civil, tax and accounting regulations, for administrative management, as well as to send commercial information or advertising, information, promotional or sales material, to collect points, to put on award shows and promotional initiatives in general. The personal data that the company Fashion Room di Ricci Gianfranco & C snc. has in its possession are provided directly by the party concerned at the time of registration through the request form or on the order form. Providing the data is optional; it is understood that some data requested, and precisely those marked with an asterisk, are compulsory in order to be able to start the order process and, it follows that, unless they are provided, failure to provide them will make it impossible to complete the purchase procedure and, therefore, ship the order. It is pointed out, however, that also in the case where for any reason the purchase procedure can be completed without providing the compulsory data, the order received in this way may not be accepted and shall only be processed after additional notification by the Customer that he/she will correct the omission, upon receipt whereof all the subsequent contractual terms set out in these conditions shall become effective and implemented.
22. Applicable law and Jurisdiction
The sale contract drawn up between the Customer and Fashion Room di Ricci Gianfranco & C snc is considered drawn up in Italy and regulated by Italian law, in particular by the provisions set out in the Civil Code, Leg. D. no. 185/99 relating to web contracts, Leg. D. no. 70/2003 relating to contracts drawn up electronically and any additions and amendments thereto. In order to settle any disputes arising from the sale contract between Fashion Room di Ricci Gianfranco & C snc and the Customer, without prejudice to the provisions in favour of those who purchase as Consumers, the Pisa Law Courts shall have sole jurisdiction.
|
|
|
|
